Services

Social Media and Creative services

Emily Somple

Sonoma County, CA

emmysomple@gmail.com

Qualifications:

·      13 years of superlative customer service experience.

·      Software and Social Media proficiency

·      Proven track record of customer retention and sales growth

·      Leadership and team building

·      Artistic, creative, project oriented

 

·      Blogging, article writing, research.

·      Building strong client base and fostering customer loyalty

·  SEO & Metrics Management

·      Video production and editing for Social Media.

Education:

Sonoma State University-graduated 2012, Bachelor’s Degree in Liberal Arts with a concentration in musical performance.

Experience: 

Bright Production Web Design, Rohnert Park, CA/ June 2015-Present

Social Media Coordinator, SEO Coordinator, video & photo editing, content creation, writing copy, project manager, and blogger. Industries include food and beverage, beauty, security, tech, design, and restaurants.

Rosso Pizzeria and Wine Bar, Mozzarella Bar, Rosticceria, Santa Rosa-Petaluma, CA/ Aug 2010-Present

Social Media Coordinator, Newsletter and Email Marketing. Lead wine and food server with extensive experience and education in fine dining, wine and spirits. Proven track record of customer satisfaction, loyalty and regularly acted as staff trainer.

 Cartograph Wines, Healdsburg, CA/ May 2014-December 2014

DTC Sales Associate, Brand Ambassador, Project Management, Social Media Coordination, and Wine Club. Responsible for all aspects of the tasting room and sales, working as a managerial partner with one other full time team member. Project manager for current and on-going projects including website re-design and best practices policies to improve CRM and customer service.

 

Early career history and references provided upon request.

 

 

 

 

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